• ASTRAL Predictive Dialer

  • we do WordPress, WooCommerce

  • Business Class Shared Hosting

Who we are

Astrizon Technology Solutions provides innovative software and services in the field of telecommunications and Web Development. It distinguishes itself from other Indian software companies by handpicking top talent, focusing on innovation, doing proactive investment in research & development, and promoting employee ownership.

Our development team is based in Kochi, India, which is a rapidly developing IT hub in south India. We have a team of consultants, engineers and QA professionals, with significant experience in telecom and enterprise applications.

Telecom Solutions

Telecom Solutions

Web Solutions

Web Solutions

Hosting Solutions

Hosting Solutions

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Telecom Client
120
Web Client
56
Hosting Client

Innovation distinguishes between a leader and a follower.

— Steve Jobs —

Service We offer

Astrizon Technology Solutions offers Asterisk solutions in the field of telecommunication, We offer Asterisk consulting, deployment and support. We provide support for different types of asterisk application like ViciDial, GoAutoDial, Elastix, A2b Billing etc.

For our web development we use WordPress as core engine. We have already deployed more than 100 website using WordPress. Faster and low cost with responsive design is our major attraction for our customer.We also provide full load high speed cPanel hosting for our client.

Telecom

Telecom

Asterisk Solutions

  • Custom Asterisk Configuration
  • Predictive Dailer
  • Allo Cards
  • Elastix

Web Development

Web Development

WordPress Solutions

  • WordPress Web Development
  • Theme Development
  • Plugin Development
  • Migration to WordPress

Hosting Services

Hosting Services

cPanel

  • 24/7 Support
  • CentOS
  • 99% Uptime
  • Affordable Price

Astral Predictive Dialer

Full featured and user friendly call center software. Manual, progressive and predictive dialing available.


Call Management

  • Dedicated direct calling user extensions
  • Personal voicemails & Team voicemails
  • Outbound calls – Manual, preview and predictive
  • Inbound calls – Automated call distribution (ACD)
  • Blended calls (inbound and outbound)
  • Scheduled callbacks (manual & auto)
  • 3-way conference and call transfers
  • Interactive voice response (IVR) with campaign/queue
  • Broadcast and survey dialing

Call Recording & Voice Log Storage

  • Full call recordings or on-demand
  • Option to store call recordings on your own NAS/FTP

Lead Management

  • Upload and download of customer lists
  • Leads filtering
  • Leads recycle
  • Internal DNC and blacklist
  • Leads timezone restrictions
Campaign Management

  • Multi-lead list per campaign
  • Campaign defined scripts
  • Custom caller ID – campaign specific
  • Custom call statuses and call dispositions
  • Hotkeys for quick hangup and call dispositions
  • Filter leads (dynamically exclude numbers from lists)

Supervisor Management

  • Real-time Dashboard
  • Listen-in, barge-in
  • Force log-out
  • Reports and analytics

Team Management

  • Multi-group, multi-campaign assignments
  • Skill-rating based agent priority routing
  • Support remote and mobile workers

Additional Enhancements

  • WebRTC for voice calling right inside your web browser
  • Database backup and redundancy
  • High-availability (HA) configuration
  • Support multi-offices and BPO working
  • API and web services based integrations (into CRM)
Telecom Solutions

Telecom Solutions

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Enquiry
54
Instillation
12
Clients

paul@astrizon.com

+91 8593056879

Valavi Road, Kacheripady, Kochi, India

Contact

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